BrokerMate works 24/7 entering loads, tracking shipments, collecting PODs, and updating customers—so your team can focus on moving freight.
Quoting the freight is the fastest part. What follows is the grind: keying tenders into the TMS, calling carriers for check-ins, tracking down POD's, and updating customers at every milestone. On a thin-margin load, those hours are the difference between profit and break-even.
BrokerMate is a roster of specialized AI employees, each trained on one freight workflow. They read your documents, work your inbox, message your carriers, and update your customers — around the clock, in your systems, with your team reviewing the wheel.
Turn modules on as you need them. Each one takes a repetitive job off a human desk — and gets better with every load.
Upload tenders, rate confirmations, or customer emails. BrokerMate extracts pickup, delivery, appointments, commodity, weight, equipment, references, rates, and special instructions — then presents everything on a review screen before it touches your TMS.
Every incoming freight email is read and categorized automatically: New Load, Rate Confirmation, POD Received, Carrier Update, Appointment Change, Invoice, Claim, Urgent. The right things reach the right person — instantly.
Communicates with carriers by SMS and email on its own: collecting ETAs, detecting delays, requesting status updates, notifying customers automatically, and logging every touch to the shipment record.
Requests Proofs of Delivery automatically after delivery, matches them to shipments, reads scanned documents with OCR, organizes everything, and alerts billing the moment a load is invoice-ready.
Sends professional shipment updates at every milestone: Driver Assigned, Checked In, Loaded, In Transit, Delayed, Delivered, POD Available. Your customers stop calling to ask "where's my freight?"
No noise — only shipments that need a human: late loads, missing PODs, unresponsive carriers, appointment issues, missing paperwork, and loads that are billing-ready. Manage by exception.
Post reviewed loads to DAT and Truckstop straight from the extracted data — lane, equipment, dates, and weight mapped automatically, with your rate visibility rules applied. One review, every board.
When a load flips to billing-ready, the invoice packet assembles itself — rate con, POD, and accessorials matched and formatted for your accounting workflow.
Lane profitability, carrier performance, and ops bottlenecks surfaced weekly in plain English — from the data BrokerMate is already logging on every load.
Built to work alongside your existing tools — integrations in development
Follow a single shipment through BrokerMate — from the moment a tender hits your inbox to billing-ready paperwork.
Load entry, triage, and paperwork handled automatically instead of by hand.
Automated carrier check-ins replace hours of daily tracking calls.
PODs collected and matched at delivery, so invoices don't wait on paperwork.
Proactive milestone updates — customers hear from you before they have to ask.
Fields extracted from documents with a human review step, not a keyboard marathon.
Your ops team covers more freight with the same headcount — or grows without adding it.
Drag the slider to your monthly load volume and see roughly what BrokerMate hands back to your team.
Estimates assume ~15 min of load entry, tracking, POD, and update work per load, with 80% automated. Your demo uses your real documents and volumes.
The Operations Dashboard surfaces only the shipments that need attention. Everything else, BrokerMate is already handling.
| Load | Lane | Status | BrokerMate action |
|---|---|---|---|
| BM-48213 | DAL→ATL | RUNNING LATE | Customer notified · revised ETA 3:40 PM sent, carrier re-confirmed |
| BM-48197 | LRD→MEM | POD MISSING | 2nd request sent to carrier · escalates to you at 12:00 PM |
| BM-48201 | HOU→OKC | APPT CHANGED | New delivery appt 07/09 · 07:00 · TMS updated, customer notified |
| BM-48188 | FTW→DEN | NO CARRIER RESPONSE | 3 attempts logged · flagged for dispatcher follow-up |
| BM-48176 | SAT→ELP | BILLING READY | POD matched via OCR · packet sent to accounting |
Product interface shown with sample data.
We believe technology should make your workday easier — not more complicated. So here's the honest version.
Plans scale with your load volume. Every plan includes the review screen, audit logs, and human-in-the-loop controls.
For small brokerages automating their first workflows.
Up to 300 loads / month
For brokerages ready to automate the full load lifecycle.
Up to 1,500 loads / month
For high-volume brokerages and 3PLs with custom needs.
Unlimited loads · custom integrations
Early access members lock in launch pricing. No long-term contract required on Starter and Growth.
Every brokerage is different. We'll walk through your workflow, answer your questions, and run BrokerMate against your own rate confirmations — if it can't read your documents, you shouldn't buy it. No pressure. No hard sales pitch. Free trial.